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Why does it take 2 to 5 days before shipping my product?
We are big believers in eliminating waste, so we don't prepare products beforehand. We always strive to prepare your order as soon as we can. It typically takes 2 to 5 days for our team to create your case, customize it (if you opt for it), put it through quality tests, and process it for shipping using the best option based on your location.
We are committed to providing our customers with the highest quality products and a seamless shopping experience. We understand that sometimes things may not go as planned, and we are here to assist you if you encounter any issues with your order.
Please look at our Returns Policy to ensure smooth process
We are so confident in our products that we offer 12 month warranty on all of our products. If you have any issues with your item then please feel free to contact us and we'll take care of you fam!
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Our products are printed with great care and love and shipped from locations in Australia, the United States, the United Kingdom, the European Union, and South Korea.
Please be aware that all orders require 2-5 business days for processing before they are shipped. Each item is made to order to reduce waste and it typically taking 2-5 business days to produce and dispatch.
Delivery times are as follows:
- UK: 5-10 business days
- USA: 5-10 business days
- Europe, Canada, & Asia: 5-10 business days
- Australia: 5-10 business days
- Rest of the World: 10-20 business days
Please note that these shipping times are estimates and may vary based on your location, local postal services, and customs procedures. While we strive to adhere to these timelines, we cannot guarantee exact delivery dates.
Store Name: Kephri Cases
Phone Number: +351 929 368 020
Support Email: Hello@kephricases.com
Working Hours: 09:00 AM to 05:00 PM GMT